Available from November 2024 in DE, AT, NL and BE. Subscribe to the newsletter now and don't miss the start of sales.
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Du brauchst Hilfe?
Funktion & Benutzung
Produkt & Technische Daten
Wartung & Reinigung
WLAN Konnektivität
App
Retoure & Reparatur
Lieferung & Versand
Funktion & Benutzung
Meine Füllgradanzeige auf dem Display (x% Collecting) ändert sich nicht. Woran liegt das?
Mein soilkind ist verstopft. Was kann ich tun?
Mein soilkind trocknet ungewöhnlich lange. Ist das normal?
Mein soilkind erzeugt hin und wieder Gerüche. Ist das normal?
Mein soilkind erzeugt Geräusche. Ist das normal?
How does the self-cleaning process work? What is being cleaned?
How often do I need to change the soilkind filter?
Will there be anything left of my organic waste other than compost?
What do I do with all this compost?
What is the difference between garden compost, fresh soilkind compost and fertilizer?
How can soilkind turn organic waste into compost so quickly?
How long does it take for soilkind to turn my waste into compost?
What types of food can I dispose of in soilkind?
Can I start the composting process manually?
How much organic waste can I put in soilkind?
Produkt & Technische Daten
Where can I find the operating instructions?
Can I unplug soilkind if I'm away for the weekend or if I go on vacation for a longer period of time?
Can I use an extension cord for soilkind and plug it into a power strip if the nearest power outlet is too far away?
Where is the best location for soilkind?
How loud is soilkind?
For which household size is soilkind best suited?
How much energy does soilkind need?
What is included in delivery?
What voltage does soilkind work with?
What are the dimensions and weight of a soilkind composter?
Wartung & Reinigung
Die %-Anzeige im Collecting-Modus auf dem Display verändert sich nicht, obwohl die Trocknungskammer voll ist. Was kann ich tun?
Mein soilkind ist verstopft. Was kann ich tun?
What is the best way to clean the upper chamber if it is dirty or sticky?
How often do I need to change the soilkind filter?
Do I need to clean the inside of my soilkind?
WLAN Konnektivität
What happens if I don't have a WiFi connection?
App
Retoure & Reparatur
How can I contact soilkind?
How quickly will I receive my refund if I return the device?
If a warranty claim occurs, can I transport soilkind lying down in the car?
When is a warranty claim valid?
Lieferung & Versand
Why does soilkind need to be carefully packaged?
How long does it take to receive my product?
Which parcel service do you use to ship the product?
