When is a warranty claim valid?
We will repair any faults in your device free of charge within the warranty period, provided that the cause is a material or manufacturing defect. In the event of a warranty claim, please contact us using the contact form or send us an inquiry with proof of purchase to info@soilkind.com.
This manufacturer's guarantee does not limit your legal rights against us arising from the purchase agreement concluded with us. Any existing legal warranty rights against us remain unaffected by this guarantee promise. The manufacturer's guarantee does not violate your legal rights, but rather expands your legal position. If the purchased item is defective, you can always contact us within the scope of the legal warranty, regardless of whether a warranty case exists or the guarantee is invoked.