see "My soil child is blocked".
Too high a fat or oil content of the organic material in the drying chamber can lead to Blockage of the transfer channel between the two chambers. As a result, the dried material is no longer transferred to the composting chamber and the composting chamber is not properly ventilated. The % indicator in collecting mode on the display does not change even though the drying chamber is full. The blockage can be removed via the maintenance opening of the transfer channel.
If the upper drying chamber is filled too high or if large quantities (more than 2 litres) of waste have been put into the device at once, the Opening the ejection paddle This can lead to already dried material no longer being transferred to the composting chamber and composting not being able to start. The % display in collecting mode does not change even though the drying chamber is full.
If the drying chamber is filled too high or if large quantities (more than 2 litres) of waste have been put into the device at once, the Fresh air intake in the drying chamber. In this case, drying takes longer than usual.
The error code 40 indicates that the compost ejection opening of your soilkind device may be clogged. One possible cause could be a high fat content in the compost. Please note that oily waste should not be added to the device, or only in very small quantities, to prevent blockages. To resolve the current issue, please follow the steps below:
- Remove the compost bin and water tank from the device.
- Activate the transport lock
- Take photos of the ejection openings with your smartphone to see if the two compost ejection openings are clogged
- If there is a blockage, carefully loosen it with a screwdriver
- Dispose of fallen compost properly.
- Check if the blockage has been successfully cleared.
- Unlock the transport lock again.
- Reinsert the water tank and compost bin into the unit.
- If error code 40 continues to appear, please contact our customer service for further assistance.